Customer Service
Apex EDI provides a complete high touch customer service experience to all your clients. Customer service is available for the entire claim submission process, we assist clients in understanding how to interact with payers to maximize claim reimbursement.
Apex EDI offers a web based self service customer Help Center, to answer the most common questions in the claims process.
Your clients interact with Apex EDI customer service through chat, e-mail and phone:
- http://onetouch.apexedi.com
- support@apexedi.com
- (800) 840-9152
Vendor Support - available for integration related questions and general partner support.